jata 7's Privacy Policy
Your personal information is very important to us. This document describes how jata 7 collects, stores, and keeps your information secure.
This privacy policy ("Policy") applies to all users of the jata 7 platform. When you visit our website, open an account, or use any of our services, you are considered to have accepted the terms of this Policy. This Policy has been prepared in accordance with the existing data protection regulations of Bangladesh.
To learn about the general terms of jata 7's services, please read our Terms and Conditions page, which details account management and user responsibilities.
Information We Collect
We collect certain personal information for the purpose of registration and service delivery on jata 7. This collection is always limited to specific purposes and to the minimum amount necessary.
1.1 Registration and Identity Verification Information
- Full name and date of birth (for age verification — users under 21 cannot open an account)
- Valid national ID card or passport number
- Email address and mobile number
- Residential address
1.2 Financial Transaction Information
- Details of deposit and withdrawal transactions
- Payment information processed via bKash, Nagad, Rocket, Upay, or bank transfer
- Bank account number or mobile wallet number (for transaction processing only)
1.3 Technical and Usage Information
- IP address, browser type, and operating system
- Time and duration of site access
- Pages visited and gameplay history
- Device identifier information
1.4 Communication Information
When you contact our live chat or email support team, a record of that conversation is kept. This is used to improve service quality and resolve disputes.
Purpose of Using Information
jata 7 uses your information only for specific, legitimate purposes. Those purposes are listed below:
- Account management: To create, verify, and keep your account secure.
- Identity verification: To prevent access by minors and to prevent financial fraud.
- Transaction processing: To complete deposits and withdrawals — minimum deposit ৳200 and minimum withdrawal ৳800.
- Customer support: To resolve your issues via 24/7 live chat and email.
- Responsible gaming assurance: To identify unusual or harmful behaviour and provide the necessary support.
- Legal compliance: To comply with applicable laws and regulations.
- Platform improvement: To analyse user experience and improve service quality.
jata 7 does not sell your information to any third party and does not share it for commercial advertising purposes.
Data Storage and Security
jata 7 uses industry-standard technology to ensure the security of your information.
3.1 Encryption and Technical Security
- All data is transferred with encryption using SSL (Secure Sockets Layer) technology.
- Stored data is kept secure with industry-standard encryption.
- Regular security audits and vulnerability assessments are conducted.
- OTP verification is in place for account access.
3.2 Data Retention Period
Your information may be retained for a specified period even after your account is closed, due to legal obligations and the need for dispute resolution. Once that period has passed, the information is securely deleted or anonymised.
3.3 Access Control
Only authorised staff may access your information, and only when required to carry out their specific duties. All access is logged and regularly monitored.
Sharing Information with Third Parties
jata 7 may share information with certain third parties in specific circumstances and under strict safeguards. These cases are as follows:
4.1 Payment Processing Providers
Necessary financial information is shared with the relevant payment gateways to process transactions via bKash, Nagad, Rocket, Upay, and bank transfer. These providers follow their own privacy policies and security standards.
4.2 Technology and Service Partners
Game providers, software infrastructure providers, and security service providers may access limited and necessary information. They operate under confidentiality agreements with jata 7 and may not pass information to third parties.
4.3 Disclosure of Information for Legal Requirements
We may be legally required to disclose information in response to a court order, a lawful request from a government authority, or a legitimate need to prevent fraud or criminal activity.
Cookies and Tracking Technology
The jata 7 website uses cookies and similar technologies. These are stored as small files in your browser and help the site function properly.
5.1 Essential Cookies
These cookies are essential for managing login sessions, security verification, and fraud prevention. They cannot be disabled.
5.2 Functional Cookies
These cookies are used to remember your language preference, session information, and personalised experience. You can control them from your browser settings, though doing so may limit some features.
5.3 Analytical Cookies
These cookies help collect anonymous statistics to understand user behaviour and improve services. This information does not identify individuals.
Your Rights and Controls
As a jata 7 user, you have certain important rights over your own information:
- Right to access: You can request to know what information we hold about you.
- Right to correction: If your account contains incorrect or outdated information, you can request that it be corrected.
- Right to deletion: In certain circumstances, you can request that information not subject to legal obligations be deleted.
- Right to restrict processing: If you have concerns about the accuracy of your information, you can ask that processing be temporarily suspended.
- Right to portability: Where applicable, you can request a copy of your information in a machine-readable format.
- Right to object: You can object to the processing of your information for specific purposes.
To exercise these rights, please contact our support team. We process valid requests within a reasonable time. However, some information may need to be retained even after a request due to legal obligations.
For information on setting limits or self-exclusion as part of responsible gaming, please visit our Responsible Gaming Guidelines page.
Protection of Minors' Information
All jata 7 services are exclusively for individuals aged 21 or over. We do not knowingly collect or store the personal information of any minor.
Age is verified at registration, and the identity verification process (KYC) requires a valid national ID card or passport. If a minor's information is accidentally collected, it will be permanently deleted as soon as it is identified and the associated account will be closed immediately.
Policy Changes and Updates
jata 7 may update this privacy policy from time to time. If there are changes to our services, technology, or applicable law, this policy may also be revised.
For significant changes, we send a notification to the registered email address and display the "Last updated" date at the top of the page. If you continue to use the service after an updated policy is published, you will be considered to have accepted the revised terms.
To learn general information about jata 7, our goals, and our values, please visit our About Us page.
Contact Us
If you have any questions, concerns, or information-related requests regarding this privacy policy, please contact the jata 7 support team. Our team provides support in Bengali and English seven days a week, 24 hours a day.
Live chat: Click the chat icon at the bottom right of any page on the site — 24/7 direct support is available.
Email: [email protected]
You can also visit our Frequently Asked Questions (FAQ) page for answers to common questions.